Meliá Madrid Serrano | Hotel in Madrid
Hotel in Castellana, Madrid
Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 1.2 mi from the Bernabeu Stadium. Its comfortable, air-conditioned in the summer season rooms at the Meliá Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with private bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavors and kitchen with local and high quality produce. Other facilities available at Meliá Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel. The hotel has many metro stations nearby. It is well connected with the city center, which is a 10-minute metro ride away via Rubén Darío Metro Station, 656 feet away. It also has easy access to the A-2 and M-30 Motorway.
Meliá Madrid Serrano is located in Madrid.
This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Bar, Breakfast, and several others. This is a 4 star rated property and has over 3217 reviews with the average score of 8.7 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.
This Meliá Madrid Serrano in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Meliá Madrid Serrano”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Fruit
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Bar
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Restaurant
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Coffee house on site
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Wine/Champagne
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Breakfast in the room
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Parking
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Wheelchair accessible
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Toilet with grab rails
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Lowered sink
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Bathroom emergency cord
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Solarium
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Public Bath
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Smoke-free property
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Elevator
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Safe
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Family rooms
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Soundproof rooms
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Facilities for disabled guests
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Air conditioning
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Wifi in all areas
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Heating
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Ironing service
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Tour desk
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Room service
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Fax/Photocopying
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Grocery deliveries
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Airport shuttle
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Airport shuttle (additional charge)
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Express check-in/out
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Babysitting/Child services
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24-hour front desk
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Suit press
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Baggage storage
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Daily housekeeping
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Car rental
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Meeting/Banquet facilities
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Laundry
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Currency exchange
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Packed lunches
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Free Wifi
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Internet
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Wifi
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Outdoor pool
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Picnic area
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Outdoor pool (seasonal)
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Sun deck
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Smoke alarms
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24-hour security
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Key access
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Security alarm
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CCTV in common areas
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CCTV outside property
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Fire extinguishers
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Key card access
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Mobile app for room service
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Rooftop pool
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Beach chairs/Loungers
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Swimming pool
Policies
All cots are subject to availability, please note, when booking more than 9 rooms, different policies and additional supplements may apply, please note that guests must present the credit card used to make the reservation on arrival, the hotel has air conditioning or heating depending on the season.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from wed, sep 16, 2026 until thu, dec 31, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Standard Double or Twin Room
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetViewView, Inner courtyard viewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRoll-in shower, Raised toilet, Accessible by elevator |
|
Premium Double or Twin Room
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetViewView, Inner courtyard view, Garden viewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
The Level Room
Room Type:
Double
Room Size:
26 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetViewView, Garden viewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityUpper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesClothes rack, Socket near the bedExclusive servicesFree newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access |
|
The Level Premium Room
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetLiving AreaSofaViewView, Inner courtyard view, Garden viewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityUpper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesSofa bed, Clothes rack, Socket near the bedExclusive servicesFree newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access |
|
Grand Premium The Level with Bathtub
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsLiving AreaSitting areaViewView, Inner courtyard view, Garden viewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Supreme Double Room
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetViewCity view, ViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Triple Room
Room Type:
Triple
Room Size:
26 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetLiving AreaSofaViewView, Inner courtyard view, Garden viewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesSofa bed, Clothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Connecting Premium Room
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsViewView, Inner courtyard view, Garden viewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Junior Suite The Level
Room Type:
Double
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsLiving AreaSitting area, SofaInternetWireless internetKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityUpper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesSofa bed, Clothes rack, Socket near the bedExclusive servicesFree newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access |
|
Family Room
Room Type:
Family
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetLiving AreaSofaViewView, Inner courtyard viewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Grand Premium The Level with Bathtub (2 Adults + 2 Children)
Room Type:
Double
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsLiving AreaSitting areaViewView, Inner courtyard view, Garden viewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Melia Room Patio Garden View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyCable channels, Satellite channels, Flat-screen TV, TV, TelephoneInternetWireless internetViewView, Garden viewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Melia Room Exterior View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyCable channels, Satellite channels, Flat-screen TV, TV, TelephoneInternetWireless internetViewCity view, ViewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Premium The Level Room with Bathtub
Room Type:
Double
Room Size:
32 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetViewView, Inner courtyard view, Garden viewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Suite The Level
Room Type:
Double
Room Size:
50 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsLiving AreaSitting areaInternetWireless internetViewView, Inner courtyard view, Garden viewKitchenElectric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Supreme Comunicated
Room Type:
Double
Room Size:
46 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Toilet paper, Shower, Hairdryer, ToiletGeneralSafe, Key access, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetViewView, Inner courtyard view, Garden viewKitchenElectric kettleBedroomLinens, Wardrobe or closetRoom amenitiesClothes rack, Socket near the bedAccessibilityRaised toilet, Accessible by elevator |
|
Melia The Level Communicated
Room Type:
Double
Room Size:
46 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsInternetWireless internetLiving AreaSofaViewView, Inner courtyard viewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityUpper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesSofa bed, Clothes rack, Socket near the bedExclusive servicesFree newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access |
|
Grand Premium The Level Communicated
Room Type:
Double
Room Size:
60 m2
|
Food & DrinkTea/Coffee maker, MinibarBathroomBody soap, Shampoo, Towels, Conditioner, Free toiletries, Private bathroom, Slippers, Toilet paper, Shower, Hairdryer, Bathrobe, ToiletGeneralSafe, Key access, Iron, Suit press, Key card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Hardwood or parquet floors, HeatingMedia & TechnologyFlat-screen TV, TV, Telephone, Satellite channelsLiving AreaSitting area, SofaInternetWireless internetViewView, Inner courtyard viewKitchenCoffee machine, Electric kettleServicesExecutive lounge accessBedroomLinens, Wardrobe or closetAccessibilityUpper floors accessible by elevator, Raised toilet, Accessible by elevatorRoom amenitiesSofa bed, Clothes rack, Socket near the bedExclusive servicesFree newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access |
FAQ's
Is this Meliá Madrid Serrano pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Meliá Madrid Serrano?
Check-in time for Meliá Madrid Serrano starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Meliá Madrid Serrano have a swimming pool?
Yes, this Meliá Madrid Serrano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Meliá Madrid Serrano?
Best-rates for the Meliá Madrid Serrano starts from $303 per night with includes Bedding/Linens, Air Conditioner, Pool, Transportation/Shuttle, Wellness Facilities, Kitchen, Balcony/Terrace, Security/Safety, Sports/Activities, Restaurant, Toiletries, Guest Services, Entertainment, Parking, View, Wheelchair Accessible, Ocean View, Oceanfront, Fireplace/Heating, Bar, Breakfast, Accessibility, Business Services, Child Friendly, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Meliá Madrid Serrano a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Meliá Madrid Serrano wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Meliá Madrid Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Meliá Madrid Serrano?
Based on the information reported by the owner or manager, the Meliá Madrid Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Meliá Madrid Serrano?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
