Is this Sheraton Niagara Falls pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Niagara Falls?

Check-in time for Sheraton Niagara Falls starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Niagara Falls have a swimming pool?

Yes, this Sheraton Niagara Falls has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Niagara Falls?

Best-rates for the Sheraton Niagara Falls starts from $189 per night with includes Fireplace/Heating, Restaurant, Child Friendly, Pool, Wheelchair Accessible, Security/Safety, Business Services, Wellness Facilities, Parking, Bar, Entertainment, Hot Tub, Laundry, Private Pool, Balcony/Terrace, Accessibility, Internet, Kitchen, Guest Services, Breakfast, Air Conditioner, Designated Smoking Area, TV, Transportation/Shuttle, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Niagara Falls a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Niagara Falls wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Niagara Falls is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Niagara Falls?

Based on the information reported by the owner or manager, the Sheraton Niagara Falls indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Niagara Falls?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Niagara Falls | Hotel in Niagara Falls

| 7.9 (705 Reviews) | 7 Bathrooms 16 Guests

Downtown Niagara Falls Hotel | Sheraton Niagara Falls

Hotel in Downtown Niagara Falls, Niagara Falls

Sheraton Niagara Falls is just footsteps from Niagara Falls, Maid of the Mist Boat Tour, and the Fallsview Balloon. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness center, business center, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 0.6 mi walk away. The Fashion Outlets of Niagara Falls are 5.3 mi away. The property is also adjacent to The Niagara Falls Convention Center. Well set in Niagara Falls, Sheraton Niagara Falls provides air-conditioned rooms, free bikes, free WiFi and a fitness center. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a hot tub. The property has an ATM, a concierge service and organizing tours for guests.

Sheraton Niagara Falls is located in Niagara Falls.

This 388 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Wellness Facilities, Fireplace/Heating, and several others. This is a 4 star rated property and has over 705 reviews with the average score of 7.9 . Coming to Niagara Falls and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 388 Bedrooms Hotel if you want to learn more about this place in Niagara Falls. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Niagara Falls in Niagara Falls is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Niagara Falls”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Snack bar

Wine/Champagne

Restaurant

Coffee house on site

Special diet meals (on request)

Kids' meals

Parking

Parking on site

Accessible parking

Parking

Accessibility

Wheelchair accessible

Visual aids (Braille)

Visual aids (tactile signs)

Raised toilet

Toilet with grab rails

Lowered sink

Auditory guidance

Activities

Fitness center

Casino

Indoor pool

Hot tub/Jacuzzi

Game room

Indoor pool (year-round)

Fitness

General

Air conditioning

Elevator

Hypoallergenic room available

Designated smoking area

Non-smoking rooms

Smoke-free property

Convenience store on site

Wifi in all areas

Facilities for disabled guests

Safe

Heating

Family rooms

Soundproof rooms

Guest Services

Baggage storage

Express check-in/out

Car rental

Business center

ATM on site

Laundry

Concierge

Tour desk

Private check-in/out

Meeting/Banquet facilities

Fax/Photocopying

Shared lounge/TV area

Suit press

24-hour front desk

Dry cleaning

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Outdoor furniture

Security/Safety

Smoke alarms

Key card access

Fire extinguishers

Security alarm

24-hour security

CCTV outside property

CCTV in common areas

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Spa

Swimming pool

Heated pool

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

please note that the daily destination amenity fee will include: unlimited wi-fi, adventure passport, unlimited guest laundry room use, 2 bottles of water per day, 20% off scooter day rentals, $2 off wine/beer tasting with bella rose, business services, $15 free slot play for the seneca resorts and casinos ($15 per person – maximum 2 occupants, based on double occupancy), ***must be 21+years of age. valid social club by seneca (players club) membership required. free to join with a valid government-issued photo id. minimum $15 coin-in required to activate the offer. limit one per person per month. seneca resorts and casinos reserve the right to modify or cancel this program or offer without notice. blackout dates are december 31st and january 1stguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.55

Location:

Staff:

8.52

Facilities:

8.19

Comfort:

8.51

Cleanliness:

8.48

Jennifer

Dec 13, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: All of the amenities and access to the casino as well as the restaurants inside of the hotel

Negative: I didn’t like the fact that the construction was going on and we were not told as well as we were slightly misinformed about the $15 card for the casino. It was let us to believe that it was a free $15 card when it actually wasn’t.

Summary: The stay was suffice but a little let down from what we usually expertise.

See All Reviews

Room Arrangement

Room Info	Facilities
Guest Room, 1 King Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Walk-in shower, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Bathrobe, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dining table, Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Raised toilet, Roll-in shower, Lower sink Room Amenities Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation
Guest room, 2 Queen Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation
Concierge level, Guest room, 2 Queen Room Type: Double Room Size: 29 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Bathrobe, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Dining table, Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation
Concierge level, Guest room, 1 King Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Bathrobe, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Dining table, Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation
Suite, 1 King bunk or 2 Queen, Sofa bed Room Type: Double Room Size: 58 m² 1 Bunk bed Bed 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Refrigerator Living Area Sofa, Desk, Sitting area Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Sofa bed, Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation
Concierge level, Suite, 1 King or 2 Queen Room Type: Double Room Size: 37 m² 1 King bed(s) Bed 1 Sofa bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation
Concierge level, Suite, 1 King Room Type: Double Room Size: 37 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Private bathroom, Bathrobe, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Kitchen Dining table, Refrigerator Living Area Dining area, Desk, Sitting area Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation
King Room with Roll-in Shower - Mobility and Hearing Accessible Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Bathtub or shower, Hairdryer, Shampoo, Free toiletries, Body soap, Towels, Shower, Toilet, Conditioner, Toilet paper General Air conditioning, Key card access, Trash cans, Carpeted, Safe, Heating, Laptop safe, Smoke Alarm Media & Technology Cable channels, Telephone, Flat-screen TV, Radio, TV, Satellite channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator Living Area Desk Bedroom Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator, Roll-in shower, Hearing accessible Room Amenities Non-feather pillow, Feather pillow Physical distancing Single-room AC for guest accommodation